I’m a Social Media & Customer Support Virtual Assistant with hands-on experience in managing community engagement, high-volume customer support, and executive-level operations.
I’ve handled 100+ emails daily, 20+ calls per day, and managed both regular and dispute tickets using tools like Zendesk and Support Vision—ensuring fast, accurate, and professional communication at all times.
On the social media side, I’ve managed Facebook engagement, responded to DMs and comments, and helped convert interactions into actual sales. I also supported content planning, basic design, and audience growth across Facebook, Instagram, and TikTok.
I’m highly reliable in remote work setups, comfortable working AU/US time zones, and known for staying organized under pressure while maintaining strong attention to detail.
If you need someone who can handle both customer communication AND social media engagement—I'm ready to help your business grow.
