A proactive Process Associate with years of experience and expertise in customer service, focusing on client support and problem resolution in compliance with financial regulations. Equipped with strong skills in process improvement, critical thinking, and effective communication. Committed to delivering excellent service and enhancing customer/patient experience.
Also a dedicated healthcare advocate/customer service representative with experience in understanding and explaining insurance coverage, effectively communicating with insurance providers/medical facilities and it's parties to manage billing and claims reporting. Over years of customer service expertise
