Back office associate, Financial support specialist/analyst, Customer service representative/support, Email management, CRM, Data entry, Chat support, cold caller, appointment setter, Virtual assistant, administrative support

In my combined experience across these key roles, I've developed a versatile and potent professional profile. As a
Cold Caller and Appointment Setter, I drove the sales pipeline by generating over 300 qualified leads, skillfully addressing objections, and securing 5-7 follow-up appointments weekly. This foundation in outbound sales is complemented by my work as a
Technical Support and Sales Specialist, where I seamlessly blended troubleshooting for mobile network and device issues with identifying opportunities to sell or upsell new devices and services. Finally, as an
Email Financial Representative, I honed my specialized knowledge and meticulousness by investigating and resolving high-level financial disputes, chargebacks, and fraud claims while ensuring strict regulatory compliance via email communication. This diverse background showcases my ability to transition from proactive sales and lead generation to technical problem-solving and complex financial case management