I bring strong customer service and communication skills developed through experience in multiple client-facing roles. My background includes working as a Customer Service Representative (CSR) in collections and loan verification, where I handled sensitive financial information and ensured compliance with company and regulatory standards. I also have experience as a CSR in the travel industry and identity protection services, where I assisted customers with bookings, account issues, and security concerns.
I'm eager to continue growing professionally and would like to learn more about career development opportunities, how I can improve my skills, and where I can add value as a tea-----------mber. I'm especially interested in roles that allow me to use my problem-solving abilities and empathy to support customers while also gaining exposure to new systems and tools.