With a solid TWO years of experience for Technical Support handling customer concerns in a contact center industry (Amazon), handling more or less 50 emails, calls, and chats using multiple tools to resolve customer inquiries.Also experienced in Recruitment for Overseas employment, handling mass recruitment campaigns with approximately 60-100 applicants per day to fulfill foreign clients' needs.
Tools I'm familiar with:
Microsoft Office (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Gmail, Calendar, Drive)
Familiar with Trello and Monday. com for task and project management
Basic Knowledge in Canva