With 10 years of experience in the BPO industry and 6 years in a leadership role, I’ve built a strong background in team management, client support, and operations. I now work as an Admin Officer in a bookkeeping firm, supporting bookkeepers, BAS agents and clients using QuickBooks, MYOB, Xero, and other admin tools. I’m organized, tech-savvy, and always ready to take on new challenges—whether it’s streamlining tasks or supporting day-to-day business needs.