HIPAA Certified
Assemble and Disassemble of System Unit
Basic Softphones Troubleshooting
Service Now Ticketing System
In-depth Microsoft 365 Administration
Active Directory Onboarding/Offboarding
Basic GSuite Admin Tasks
Server Management
Domain Controller
Asset Management
Printer/Scanner Mapping Expert
Maintained Quality Assurance of Services Given
MSP environment
Well-maintained Client Relations
Taking Escalated Tickets
Documentation/KB articles Creator
