Hello there, I'm Barbie from the Philippines. I'm an Admin Virtual Assistant with over 4 years of experience helping businesses stay organised and deliver great service to their clients. I provide reliable back-office support so you can focus on growing your business such as job scheduling, quoting, invoicing, preparing reports, following up on orders, updating your CRM and general admin tasks. I've supported 50–70 customers simultaneously, managed invoices and payments, prepared sales reports, coordinated with multiple teams, and made sure everything runs smoothly.
Here’s how I help businesses:
General administrative support
Manage emails and phone enquiries
Calendar management
Appointment scheduling
Inbox & email management
Invoice and billing support
Payment tracking and monitoring
Assist with route planning and job allocation
CRM updates and database management
Sales support and monthly reporting
Create and send invoices in (Tradify / ServiceM8)
Scheduling & coordination of jobs
Follow up overdue accounts
Order management
Order processing and order tracking
Customer service (email, phone, chat)
Supplier and vendor coordination
Maintain accurate customer records
Spreadsheet and file organization
Social media management
Content planning & scheduling
Social media audience engagement
Research and data gathering
Assist in streamlining internal processes and SOPs
Process documentation and task coordination
Tools I'm proficient at:
Tradify, ServiceM8, SimPro, Google Classroom, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace (Drive, Docs, Gmail, Forms, Sheets), DropBox, Slack, Zoom, Loom, Microsoft Teams, Google Meet, Canva, CapCut, Meta Business Suite, ChatGPT, Copilot (Microsoft), Google Gemini
Why businesses work with me:
2+ years experience in admin/VA or similar role
Excellent communication & time management skills
Experience with job management software (Tradify, SimPro, ServiceM8)
With reliable internet, noise canceling headset, and quiet home office setup
Reliable, detail-oriented, and highly organized
Fast learner and proactive in finding area for improvement
Familiar with Australian companies and remote work setup
Able to handle high-volume tasks and meet deadlines
My availability:
I am available to work Monday to Friday within your timezone's business hours -- AU/NZ, EU, Canada and USA. I am comfortable working either day time or night shift.
Invite me for an interview.
You're looking for an online assistant who is dependable to support your business operations, someone who don't just tick task boxes every day and who won't leave you hanging when things get tough at work. That's me. Let’s schedule an interview and see how I can help your business grow.
Customer Support, Office and Administration, Communication, English Proficiency, Marketing, Systems Administration, CRM, Admin Data Processing, Microsoft Excel, Invoicing, Sales, Accounts Reconciliations, Administrative Management, Appointment Setting, Phone Support, English Speaking, Process Improvement, Project Management, Customer Service
