Detail-oriented and highly organized Commercial Lines Insurance Specialist with 3 years of experience in policy servicing, account management, and insurance operations. Experienced in handling endorsements, certificates of insurance (COIs), policy renewals, quoting support, carrier follow-ups, and underwriting requirements across multiple lines of business. Skilled at communicating with agents, carriers, and clients to ensure timely and accurate policy servicing while maintaining exceptional customer service.
Proficient in managing high-volume workloads in a remote environment, prioritizing urgent requests, and ensuring compliance with agency procedures and carrier guidelines. Recognized for strong attention to detail, problem-solving abilities, and a commitment to delivering efficient, reliable support that helps agencies maintain client satisfaction and operational excellence
