Are you looking for a skilled Network Engineer? I have more than 8 years of experience in the telecommunication industry supporting businesses and enterprise accounts.
I'm very proficient in handling customer non-technical and technical concerns. I'm exposed to emails, calls andeven meetings with our clients just to resolved their issues.
Here are some of my core qualifications:
**Well-versed on CCNA networking concepts (Eg: OSI layer, Network Fundamentals, IPV4, Subnetting, Routing, Switching, VLANs, Firewalls, VPNs, Protocols).
**Network Design/Implementation & LAN/WAN administration
**L1 to L3 networking (Data & Voice) troubleshooting
**8 years + of experience in documenting and consolidating network i----------- reports via ticketing system (Latest: Salesforce)
**End to end tech/non-tech support/troubleshooting to Enterprise/Businesses accounts
**Experienced in proactive checking of Network Monitoring Tools (PRTG, Meraki, Versa, and other enterprise grade networking platforms)
**Proficient in Microsoft applications and GOOGLE workspace-Managing calendars meetings, technical/non-tech trainings, i----------- reports, booking schedules, and dispatching technician
**Exposed on different CRM and ticketing platforms (eg: Salesforce, Zendesk, Jira, Slack)
Shoot me an email at ----------- I can help you and your company grow.
