I'm a process-driven professional with a foundational degree in Medical Technology and 15 years of experience in the BPO industry. In my role, I specialized in providing technical support for international Telco clients exclusively through live chat and messaging. This honed my skills in multitasking, precise written communication, and meticulous record-keeping. To align my professional experience with my passion for healthcare, I recently earned a certification as a Medical Virtual Assistant, which gave me a solid understanding of medical billing, coding, and insurance verification. I'm now eager to apply my skills in accuracy and communication to a role like the Verifications Specialist, Data Entry Specialist and Medical Virtual Assistant, where I can contribute to managing critical medical documentation.
