Experienced Virtual Assistant with a background in healthcare support, customer service, content moderation, insurance verification, appointment setting, and inbound/outbound calls. Skilled in verifying patient insurance, checking PCP eligibility, collecting copays, reviewing balances, scheduling follow-up appointments, moderating content, handling email support, chat support, live chat inquiries, customer concerns, and administrative tasks. Reliable, detail-oriented, and able to provide professional support through calls, emails, chats, data entry, and online content review with accuracy and care.
