Detail-oriented Collection Specialist with experience in client account monitoring, payment follow-ups, loan verification, customer service, and administrative support. Skilled in communicating with clients professionally, maintaining accurate financial records, resolving account concerns, and coordinating payment arrangements. Experienced in banking operations, documentation management, reporting, and compliance with strong organizational, multitasking, and problem-solving abilities. Proficient in Microsoft Excel, Google Workspace, CRM systems, and remote administrative support.
