I help businesses keep customers happy and support operations running smoothly. I have 4+ years of experience in customer support (chat, email, and phone), handling account concerns, troubleshooting, retention, and clean CRM updates.
On the VA side, I can help with inbox support, data management, tracking sheets, and other admin tasks. Top Agent (SiriusXM / Concentrix, Q3 2024). I also have TikTok outreach experience using TikTok LIVE Backstage for cold invites, creator vetting, and response tracking.
