Detail-oriented Healthcare Assistant with 5 years of experience in healthcare and customer service,
including scheduling, insurance verification, and administrative support. Skilled in managing inbound and
outbound calls, maintaining accurate records, and delivering excellent customer service. Adaptable and
efficient, with proven ability to handle sensitive information and support healthcare operations in fast-paced
environments.
TOOLS & PLATFORMS
? EMR/EHR: Salesforce, PA Hub, C30, Tebra, Xcures
? VOIP: Genesys Cloud, Ring Central
? Google Suite
? Microsoft Office
