Dedicated Customer Support Specialist with over 5 years of customer service experience and 2+ years in the BPO industry. Skilled in customer communication, appointment coordination, email management, data entry, and issue resolution across phone, chat, and email channels. Experienced supporting US and Australian customers while using Salesforce, Microsoft Office, Google Workspace, Slack, and Microsoft Teams. Detail-oriented, dependable, and eager to contribute to administrative and virtual assistant roles.
Verified