I’m an AI Automation Specialist and Operations Support Professional with a strong background in customer service, quality assurance, and back-office operations—now focused on helping businesses save time, reduce manual work, and scale efficiently through automation.
I specialize in building and optimizing workflows using Zapier,Make (Integromat) & n8n, allowing businesses to connect their tools, automate repetitive tasks, and improve overall system efficiency. Whether it’s automating lead management, CRM updates, client onboarding, or internal processes, I design solutions that are practical, reliable, and results-driven.
My experience as a Subject Matter Expert and Quality Analyst in the BPO industry has trained me to think critically, maintain high accuracy, and continuously improve processes. I don’t just complete tasks—I look for ways to eliminate bottlenecks, enhance workflows, and increase productivity.
I work well independently, communicate clearly, and take ownership of results. If you’re looking for someone who can combine operational support with smart AI automation, I can help you streamline your systems and free up valuable time so you can focus on growing your business.
