I know a lot of people are applying to jobs, but in more than 6 years in BPO experience its not all about answering phone calls, its how you provide above and beyond service, how to handle stress like a pro, ensure to meet all KPIs or metrics and deadlines its like providng a corporate-grade work ethic that’s rare to find. It means I don't need hand holding, you can trust me to treat your tasks with same professionalism and urgency.
