Hello! I'm Niña, a detail-oriented Healthcare Operations Specialist with over five years of experience supporting US-based clients in healthcare administration, medical billing support, reporting, and administrative operations.
In my current role with a US-based psychology practice, I support day-to-day operations by submitting insurance claims through TherapyNotes, performing accounts receivable (A/R) follow-up with insurance companies, coordinating scheduling, preparing operational reports, assisting with payroll administration, supporting recruitment, and maintaining accurate documentation. Throughout my career, I've become known for my strong attention to detail, ability to manage multiple priorities, and commitment to delivering accurate, high-quality work.
I'm highly proficient with Google Workspace, Microsoft Office, Google Sheets, and Excel, and I'm comfortable learning new software and workflows quickly. I enjoy improving processes, organizing information, and helping teams operate more efficiently.
I'm currently looking for a long-term remote opportunity where I can contribute my experience in healthcare operations, medical billing support, reporting, administrative support, quality assurance, or data management. I'm dependable, proactive, and committed to being a reliable member of any team I join.