Dedicated, detail-oriented and customer-focused Customer Service Representative with strong experience in the logistics industry with a background in information technology and graphic design. Skilled in handling customer inquiries, tracking shipments, and ensuring efficient logistics operations through the use of modern IT systems and tools. Proficient in troubleshooting technical issues, managing data, and creating visually appealing materials to support communication and branding. Recognized for excellent communication, problem-solving, and multitasking abilities, with a passion for improving customer satisfaction and operational efficiency.
