I am a Virtual Assistant with 4 years of experience supporting US and Australian clients in administrative support, customer service, scheduling, ecommerce operations, and CRM management.
I have worked across ecommerce, healthcare, real estate, and marketing industries, handling tasks such as customer support, CRM updates, order processing, scheduling coordination, and general admin support.
Key experience includes managing scheduling for 400+ staff across multiple facilities, handling 40+ calls per shift, maintaining inbox zero with 50+ daily support tickets via Gorgias, managing two Shopify stores with monthly product launches, and supporting social media management for multiple clients.
I am reliable, organized, and focused on helping businesses streamline operations and improve customer experience.
