RoboCare Specialist at Relay Robotics managing 119 autonomous robots across 97 hospital and hotel sites — 98.07% first-level resolution rate, 3,352+ tickets resolved.
Beyond support, I build production AI agents using Anthropic's Claude API: a full diagnostic assistant with Confluence MCP integration, a Salesforce auto-filler, and a QA audit tool with Excel dashboards. I've also shipped full-stack apps in Next.js and Supabase.
BS Computer Engineering, UE Manila. Targeting AI/Automation Engineer roles but open to senior remote tech support.
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