Experienced Customer Service Representative with a solid background and prior experience in BPO handling international accounts. Equipped with CRM and phone handling training to efficiently and effectively resolve issues while maintaining accuracy and professionalism.
I am also an entry-level Freight Assistant with a solid administrative background and prior experience in local logistics operations. Equipped with specialized training in freight brokerage and truck dispatching, supported by hands-on coursework simulating real freight scenarios. Strong in client communication, multitasking, and resolving time-sensitive issues while maintaining accuracy and professionalism.
