Versatile and results-driven professional with over 7 years of experience in customer service, technical support, sales, and web development. Adept at resolving complex client issues, managing retention strategies, and delivering high-quality digital solutions. Skilled in tools like MS Office, Canva, Zendesk, Salesforce, and Buffer, with certifications in Six Sigma and Google Project Management. Proven ability to work independently in remote environments, collaborate across teams, and contribute to business growth through strategic support and digital engagement. Passionate about helping brands thrive through excellent service and smart technology.