Manage and respond to client inquiries, ensuring all concerns are handled promptly and professionally. Track and
document client concerns using spreadsheets for accurate record-keeping and reporting. Coordinate with department
heads via email to ensure smooth communication and efficient issue resolution. Assist in administrative and HR-related
tasks, including scheduling, applicant coordination, and document management. Prepare and send email and text
communications to confirm interview schedules and follow-ups. Support internal operations through task organization,
prioritization, and proactive problem-solving. Handle sensitive information with discretion while maintaining a
professional and service-oriented demeanor.
