I have over 8 years of experience as a Collections Specialist/Accounts Receivable.
I have gained a lot of experience in Accounts Receivable focusing on B2B collections process. I managed a diverse portfolio of past due accounts with an AR balance of $15 - 20Million, I have a strong track record of performance from previous work experiences. Administrative duties like account reconciliation, cash application, order monitoring, skip tracing, answering incoming and outgoing calls, managing emails, analyzing the reasons behind delinquencies, identifying solutions by offering payment plans/settlement options, and working with the customer as well as internal departments like sales, billing, and other corresponding teams are all part of my daily activities.
Aside from Collections, I can also apply these skills: Answering Calls, Answering Emails/Managing, emails, Calendar Management, Customer Service, Appointment Setting, Data Entry/ Mining Calendar, Management and personal assistance. In these fields and skills, I can ensure quality work and professionalism.
In the Philippines, I am also a certified and licensed caregiver (with basic nursing skills) as a side gig. On the weekends, I also look after the different old people to help them with their everyday tasks and keep an eye on their health.
