My short introduction:
An experienced Sales and Customer Service Specialist ready to help, learn, and grow!
Always driven to convert sales, follow up on leads, and assist clients with whatever they need.
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My slightly longer introduction:
I’ve helped manage two BigCommerce stores by driving sales, nurturing leads, and ensuring smooth customer experiences. I handled sales quotations, follow-ups, and inquiries through Zendesk and Outlook, while coordinating with the team and different manufacturers via Slack, Zoom, and Google Meet.
My proactive approach helped recover canceled orders, strengthened customer loyalty, and ensured operations ran efficiently. This experience honed my communication, organization, and problem-solving skills — all of which I’m excited to bring to my next role.
