Hi! I’m Janzhen Galicia, a General Virtual Assistant specializing in CRM management, administrative support, AI-powered productivity, and business operations.
I help entrepreneurs, startups, agencies, and growing businesses stay organized, manage their daily operations, and improve efficiency through reliable virtual assistance and streamlined workflows. My goal is to support business owners by handling time-consuming administrative tasks so they can focus on scaling and growing their business.
My experience includes managing calendars and appointments, handling email correspondence, organizing CRM systems, maintaining accurate records, data entry, document management, customer communication, and general administrative support. I am also experienced in utilizing AI tools to enhance productivity, simplify workflows, and assist with research, content generation, and task management.
Through my experience with Capital Medical Consultants LLC, I developed strong organizational skills, attention to detail, and the ability to manage confidential information while supporting healthcare operations in a fast-paced remote environment.
I have experience using tools such as GoHighLevel (GHL), Google Workspace, Microsoft Office, ClickUp, Trello, Notion, and CRM platforms to manage workflows and business operations efficiently. I also utilize AI tools including ChatGPT, Claude, Gemini, and Kimi to support business processes, prompt creation, research, and productivity optimization.
I am dependable, detail-oriented, adaptable, and committed to delivering high-quality work. Whether it’s managing your CRM, organizing your business operations, handling administrative tasks, or supporting your customers, I am dedicated to helping your business run smoothly and efficiently.
Professional Skills:
General Virtual Assistance
• Administrative & Operations Support
• CRM Management & Organization
• GoHighLevel (GHL) CRM Support
• Email Management
• Calendar Management
• Appointment Setting & Scheduling
• Data EntryCustomer Service & Client Communication
• Lead Management & Follow-Up
• Document Preparation & File Organization
• AI Tools & Prompt Writing
• Time Management & Multitasking
Let’s work together to create organized systems, improve productivity, and support the growth of your business.
