Customer Experience, Sales Specialist, Tech Support, and Cold Calling / Appointment Setter with 4+ years of BPO experience, working with companies like Alorica, Afni, and ProbeCX. I’ve handled technical troubleshooting, customer inquiries, product recommendations, and payment resolutions. I always aim for clear communication and long-term solutions.
I also have experience using CRM tools such as Follow Up Boss, Atlas, and Jarvis, helping businesses connect with leads, schedule appointments, update customer records, and keep information organized and accurate.
I’m known for being professional, direct to the point, and easy to work with. I follow processes and consistently deliver results while keeping customers satisfied.
If your business needs someone reliable and customer-focused, I’m ready to help.
Verified