Certified Medical Virtual Assistant with extensive experience in customer service, operations support, and team leadership in the BPO industry. Skilled in healthcare administrative support, patient coordination, appointment scheduling, insurance verification, referral coordination, and HIPAA-compliant communication.
I am organized, detail-oriented, and experienced in handling fast-paced environments while maintaining professionalism and accuracy. My background in leadership and operations has strengthened my communication, multitasking, and problem-solving skills, allowing me to provide reliable support to healthcare providers and businesses.
Insurance Verification
Appointment Scheduling
Patient Intake & Coordination
Referral Coordination
EMR/EHR Familiarity
HIPAA Compliance
Medical Administrative Support<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
CRM & Data Management
Customer Service Support
Reporting & Documentation
I recently completed my Medical Virtual Assistant Professional Training Program and HIPAA Certification, where I gained training in healthcare administrative workflows, scheduling, insurance processes, claims management, and patient coordination.
I am comfortable working in fast-paced environments, handling high-volume tasks, and adapting to new systems and processes quickly.
Available full-time | Open to US time zone schedules | Long-term preferred
Verified
