Results-driven Virtual Assistant and E-commerce Specialist with 3 years of experience helping businesses manage daily operations, improve customer satisfaction, and grow their online presence. Experienced in handling e-commerce stores, customer support, social media management, product listing, and administrative tasks with efficiency and attention to detail.
Skilled in managing Shopify, Shopee, Lazada, and TikTok Shop stores, including product uploads, order management, customer inquiries, returns/refunds, and sales support. Proficient in using tools such as Google Workspace, Microsoft 365, Zendesk, Aircall, Trello, Slack, Canva, CapCut, and Meta Business Suite.
I am highly organized, dependable, and able to work independently with minimal supervision. I have strong communication skills, a proactive mindset, and a commitment to delivering quality work on time. I am passionate about helping businesses streamline operations, engage customers, and increase productivity.
Here’s what I can help you with:
• Virtual Assistance
• E-commerce Management
• Product Listing & Product Research
• Customer Service & Chat Support
• Email & Calendar Management
• Data Entry & Administrative Tasks
• Social Media Management
• Graphic Design & Video Editing
• Order Processing & Refund Handling
• Lead Generation & Sales Support
I am eager to work with growing businesses and provide reliable long-term support that contributes to success and growth.
