Professional Profile
Results driven and highly organized professional with a Bachelor of Science in Tourism Management and over seven years of diverse experience spanning healthcare administration, retail operations, front desk services, and corporate office support. Demonstrates strong expertise in electronic medical records management, administrative coordination, customer service excellence, and cross-departmental collaboration.
Experienced as a Medical E-Filer, ensuring accurate documentation, strict compliance with data entry standards, and secure handling of confidential patient information. Proven ability to maintain high levels of accuracy while managing large volumes of records in fast-paced healthcare environments. Previously served as a Store Planning Secretary, where responsibilities included coordinating store layouts, scheduling, documentation control, and supporting operational planning initiatives across departments.
Background also includes administrative support roles involving report preparation, records management, correspondence handling, and daily office operations, as well as front desk and retail positions focused on customer engagement, inventory organization, POS transactions, and delivering professional client service. Recognized for strong time management, adaptability, problem-solving skills, and the ability to maintain efficiency under pressure.
Possesses excellent verbal and written communication skills, advanced organizational abilities, and working knowledge of scheduling systems such as AxisCare and WellSky. Committed to operational excellence, continuous improvement, and providing dependable support that enhances workflow efficiency and overall organizational performance.