Operations Coordinator | Executive Assistant | Client Success
I help founders and growing businesses build reliable systems, streamline operations, and create exceptional client experiences.
Over the past several years, I've worked in customer support, operations, and team leadership, with experience supporting online education businesses and managing day-to-day operations behind the scenes. While I began my career in customer support, my work has evolved into coordinating projects, improving workflows, documenting SOPs, managing recurring operations, and ensuring nothing falls through the cracks.
I enjoy creating order from complexity. Whether it's organizing schedules, maintaining trackers, documenting processes, coordinating with tea-----------mbers, or improving systems, I take ownership of my work and proactively solve problems before they become bigger issues.
My experience includes:
• Operations Coordination
• Executive & Administrative Support
• Project Coordination
• Calendar & Schedule Management
• Process Documentation (SOP Creation)
• Workflow & Process Improvement
• Community Management
• Customer & Client Success
• Team Leadership
• Google Workspace
• -----------
• Slack
• Freshdesk
• Zoom
• Canva
• ChatGPT & AI Productivity Tools
I value clear communication, reliability, and attention to detail. I'm comfortable working independently, managing recurring responsibilities, and supporting founders and remote teams across different time zones.
If you're looking for someone who is organized, proactive, and committed to helping your business run smoothly, I'd love to be part of your team.
