am a registered nurse by profession with clinical experience at some hospitals in the country and had been part of the academe as a Clinical Instructor. But, most of my career life I worked in the healthcare call center industry. During my 11 years of BPO experience, I handled verification of benefits, claims interpretation, authorization inquiries and provider credentialling and demographics. And with these work experiences and clinical knowledge I have, I am confident that I'll be able to help your facility deliver excellent healthcare with your current and future clients.