My name is Lilia Badang, and I am a dedicated and results-driven General Virtual Assistant with 1 year of solid experience in E-commerce management. I have worked with online business owners to support their daily operations, improve customer experience, and streamline workflow processes.
In my role as an E-commerce VA, I have handled a wide range of tasks including:
Product research and product listing, Order fulfillment and tracking, Customer support through email and chat,
Inventory monitoring and updating product availability,Managing returns, refunds, and customer inquiries,Basic social media posting and marketing support, Creating simple graphics using Canva, Data entry, report generation, and maintaining spreadsheets. I have experience working with platforms such as Shopify, Amazon, and Lazada, and I am familiar with tools like Google Workspace, Canva, Trello, and CRM systems such as HubSpot and Zoho. I am highly organized, proactive, and able to work independently with minimal supervision. I value accuracy, clear communication, and meeting deadlines. I am also a fast learner, always open to training and new tools to better support my clients and contribute to the growth of their business. My goal is to become a reliable long-term tea-----------mber who can help business owners save time, stay organized, and scale their online operations efficiently.
