As an Amazon Seller Central Operations Assistant, I manage day-to-day operations within Amazon Seller Central, focusing on FBM order fulfillment, catalog optimization, and customer experience. My responsibilities include processing and shipping FBM orders, managing customer communication, and handling refunds for returned items. I also maintain listing accuracy by creating and updating product listings, merging split ASINs, and submitting cases for brand approvals or catalog corrections. Additionally, I monitor account health by reviewing negative feedback and addressing issues promptly to maintain high performance standards.
