Hi! I’m a Computer Engineering graduate with practical experience in IT support, system setup, and troubleshooting. I gained hands-on exposure through my OJT, academic laboratory work, and supervised training under an experienced IT professional in an MSP environment.
My experience includes supporting users, setting up Windows Server services such as Active Directory, DNS, and Group Policy, and assisting with remote troubleshooting. I am also familiar with tools like ConnectWise Manage, Datto RMM, ScreenConnect and Auvik.
I’m someone who is reliable, organized, and eager to continuously learn. I enjoy solving technical problems and helping users resolve issues quickly and professionally. I’m currently seeking a remote IT support or junior IT role where I can grow my skills and contribute to a strong IT team.
