Hi! Are you a U.S.-based home care agency struggling with scheduling gaps, caregiver coordination, or overwhelming admin work? I can help.
I'm Arlene, a Virtual Support Specialist with hands-on experience supporting home care operations — from caregiver scheduling and client communication to CRM management and payroll assistance. I understand the pace, sensitivity, and precision this industry demands, and I show up ready to keep things running smoothly every single day.
What I can take off your plate:
- Caregiver scheduling, coordination, and follow-ups
- Client and family communication (calls, emails, updates)
- CRM updates and data management (AxisCare, WellSky)
- Timesheet review and adjustments
- Payroll and billing assistance
- Calendar and email management
- Onboarding support and SOP documentation
- Administrative support and daily operational tasks
Tools I work with:
- AxisCare
- WellSky (training experience)
- Connecteam
- Google Workspace (Docs, Sheets, Gmail, Calendar)
- Microsoft Outlook
- Canva
Why work with me:
- Available to work full U.S. business hours
- Reliable high-speed internet and noise-free workspace
- Strong written and verbal English communication (B2 Upper Intermediate)
- Proactive, detail-oriented, and easy to communicate with
- Discreet and professional — I understand HIPAA-sensitive environments
I'm not just looking for a job — I'm looking for a long-term team where I can grow, contribute, and make a real difference in how your agency operates.
If you need someone dependable who knows home care from the inside, let's talk!
