Hi! I am a BSIT graduate from Arellano University with hands-on internship experience in IT Helpdesk support, network administration, and remote technical troubleshooting.
During my internship on the Network Team at Motortrade Nationwide Corporation, I provided remote support to branches across the country using tools like AnyDesk, VNC, and FortiClient VPN. I managed support tickets, repaired computer hardware, configured wireless modems, and maintained Windows and Ubuntu Linux workstations.
Core Skills & Tools:
• IT Helpdesk & Remote Technical Support (AnyDesk, VNC, FortiClient VPN)
• Ticketing Systems & Issue Resolution
• Windows & Ubuntu Linux Workstation Management
• LAN/WAN Networking & Modem Configuration
• Computer Hardware Repair & Maintenance
• SQL Database Management
I am reliable, easy to communicate with, and eager to help keep your company's IT systems running smoothly. I am available for full-time remote work!