Dedicated healthcare professional with over two years of experience in medical billing, DME analysis, and patient services, promoted to Training Specialist for expertise and leadership. Skilled in supporting US-based patients, healthcare providers, and insurance payers, handling authorizations, verifying medical orders, and managing billing coordination while maintaining HIPAA-compliant operations. Experienced in remote work, team training, and process improvement, with a passion for providing accurate, empathetic, and timely support as a Medical Virtual Assistant.
Key strengths: Patient support, order verification, medical billing, HIPAA compliance, remote coordination, team training, workflow optimization.