I am a Customer Service Representative with solid experience supporting financial and telecommunications accounts. I’ve handled both inbound and outbound calls, managed appointment setting, and provided email support, ensuring every interaction is clear, accurate, and customer-focused.
I am currently a third-year Human Resource Management student, which helps me bring a strong understanding of people, communication, and workplace dynamics into my work. I also hold a Lean Six Sigma White Belt certification, strengthening my ability to approach tasks with efficiency and attention to process improvement. I’m committed to delivering quality service, adapting quickly to challenges, and continuing to grow both in customer service and in the HR field.
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