Results-driven Virtual Assistant with 11+ years of banking and finance experience and 1 year supporting e-commerce and administrative operations. Skilled in product research, order management, customer support, and remote workflows. Proven ability to improve processes and maintain accurate operational records in fast-paced environments. Highly detail-oriented with strong expertise in BSP compliance, financial reporting, and portfolio monitoring, capable of collaborating with cross-functional and global teams to ensure data accuracy and operational efficiency.