I drive patient-centered sales and care operations, leading teams, building scalable systems, and managing hundreds of customer journeys with strong conversion performance. I create structure through clear SOPs, QA frameworks, and streamlined support processes while consistently delivering meaningful revenue impact. My background blends operations, customer support, and business development, strengthened by a Magna Cum Laude STEM foundation. I thrive in fast-moving environments where data, communication, and empathy come together to elevate patient and customer experience.
