Operations professional with 15+ years of experience leading process systems, cross-functional teams, and project coordination across regulated manufacturing and financial services environments. Skilled in SOP development, workflow optimization, multi-platform project management (ClickUp, Asana, Notion), and remote executive support — with a proven track record of reducing operational overhead by up to 15 hours/week. Former Quality Assurance Head at Coca-Cola Beverages Philippines and Senior Insurance Advisor/Assistant Unit Manager at Pru Life UK. Holds 12 professional certifications in AI tools, Google Workspace, and n8n workflow automation. Fluent in English (C2). Flexible for AU (AEST) and UK (GMT) time zones. Available for full-time and part-time remote roles immediately.