I am a Healthcare Virtual Assistant with experience supporting U.S.-based medical practices in patient coordination, prior authorizations, prescription refill workflows, EMR documentation, chart preparation, medical records management, and administrative healthcare support. I have experience working with EHR systems including Elation, Valant, Practice Fusion, and DrChrono, as well as communication platforms such as Spruce and Grasshopper.
My responsibilities have included prescription refills, processing prior authorizations through Cover-----------ds, coordinating with pharmacies, managing incoming faxes and medical records, preparing patient charts, handling appointment-related communications, tracking pending tasks, and maintaining accurate documentation while ensuring HIPAA compliance.
In addition, I bring five years of experience as a Medical Laboratory Scientist in a government hospital, providing a strong clinical foundation, extensive medical terminology knowledge, and an understanding of healthcare workflows. This background allows me to quickly adapt to medical specialties and support providers efficiently.
I am detail-oriented, organized, dependable, and committed to providing accurate, professional, and compassionate support to healthcare teams and their patients.
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