I am a customer service professional with 4+ years of experience supporting healthcare and financial accounts. My background includes customer support, insurance-related inquiries, account resolution, documentation, and patient communication.
I am currently specializing in Healthcare and Medical Virtual Assistance, with hands-on training in appointment scheduling, insurance verification, CRM documentation, email management, and patient follow-ups.
I am proficient in Google Workspace, HubSpot, Zendesk, Slack, Zoom, Canva, and ChatGPT. I am committed to delivering organized, accurate, and compassionate support to healthcare providers and their patients.