I specialize in Information Technology Technical Support, Helpdesk, Information Security, and customer support for computer systems, including hardware, software, peripherals, and other devices. My proficiency in communication, troubleshooting, debugging, and assistance enables me to provide efficient technical support to clients, customers, and co-workers. I also handled a couple of server proprietaries and security operation center analysis from my previous internship, such as Zabbix for network topology monitoring, Wazuh SIEM for log analysis, Shuffle SOAR for workflow automation, and OpenVAS Greenbone for vulnerability assessment.
