Customer service and dispatch professional with strong experience in high-volume operations, technical support, and logistics coordination. Excelled as Customer Support Representative for Roku, consistently ranking in the Top 2 for customer satisfaction while delivering exceptional technical assistance and problem resolution. Currently working as Dispatch Coordinator for a US pharmacy account, managing scheduling, real-time order coordination, and ensuring timely deliveries.
Known for excellent communication, multitasking under pressure, quick troubleshooting, and maintaining high accuracy in fast-paced environments. Reliable, detail-oriented, and committed to achieving targets while providing outstanding service.