I am a detail-oriented and highly organized Virtual Assistant with over 5 years of experience in healthcare support, customer service, insurance verification, and administrative operations.
I specialize in managing patient accounts, verifying insurance eligibility, processing claims, and maintaining accurate documentation while ensuring HIPAA compliance. I have hands-on experience using healthcare systems such as EPIC and various payer portals including UHC, Aetna, Cigna, Medicare, and Medicaid.
I am highly skilled in data entry, account management, and client communication. My ability to multitask, solve problems efficiently, and work independently allows me to consistently deliver accurate and reliable results.
I am passionate about helping businesses streamline their operations and improve workflow efficiency. I am a fast learner, dependable, and committed to providing high-quality support to clients.
Skills:
• Insurance Verification & Eligibility
• Claims Processing & Status Follow-up
• Healthcare Support & HIPAA Compliance
• Administrative Support & Data Entry
• Customer Service & Communication
• EHR Systems (EPIC, Jane)
• Microsoft Office & Google Workspace
I am ready to help your business grow by providing professional and efficient virtual assistance.
