Hi, I’m Maureen, a Customer Service professional with experience handling customer inquiries through phone, email, and chat.
I have worked with companies such as Concentrix and Alorica, where I handled customer concerns, resolved issues efficiently, and maintained a high level of customer satisfaction.
I am now transitioning into an E-commerce Virtual Assistant role, where I can support online businesses with:
• Customer support (email and chat)
• Order tracking and updates
• Handling refunds and inquiries
• Basic product listing
I am detail-oriented, reliable, and comfortable working in fast-paced environments. I am also eager to learn new tools such as Shopify and other systems.
I am committed to providing excellent service and helping your business run smoothly.